PT XL Axiata Tbk. is one of the major cellular providers in Indonesia. We are striving for the best in our field by expanding our operation throughout Indonesia while focusing in fulfilling customers’ hopes and needs.
XL upholds the vision that ensures employees can continuously expand theirselves. Those whom possess the knowledge, skill and values focusing towards customer and quality oriented individual whom also a team player are the best to expand the company and improve their career. If you are an individual with the above characteristic, please join us and grow with us to together nurture and increase the value of the company.
Account Manager VAS & International Roaming
Jakarta RayaResponsibilities:
Establish bilateral international roaming agreement, coordinate testing and set commercial launching with roaming partners to expand roaming coverage and additional roaming revenue
Coordinate GPRS (2G and 3G) and CAMEL testing both for outbound and inbound and set bilateral commercial launching with roaming partners to expand mobile data roaming coverage and prepaid roaming services
Negotiate and establish low wholesale data tariff with strategic data partners as well as finalize the wholesale agreement and coordinate for tariff implementation to support MDS in providing affordable retail data roaming
Identify and asses the needs and requirements of new or enhancement of VAS product in coordination with relevant internal unit and external parties (VAS provider, Axiata and strategic partners) for the implementation to ensure delivery on schedule and well integrated with the existing product line
Maintain and monitor the VAS roaming performance with weekly reporting to international roaming manager to support international roaming revenue generation and excellent customer experience
Handle daily roaming problem and complaints for outbound and inbound VAS international roaming services to ensure quality of VAS roaming services
Prepare communication about international roaming VAS product and services in collaboration with marketing communication, marketing product and knowledge management to support inbound and outbound roaming propositions
Requirements:
Min. Bachelor Degree, preferably in engineering
5 years working experience in IT/Telco business and product development
Possess technical expertise in project management
Advanced Knowledge of Telecommunication Technology
Intermediate Knowledge of International Roaming
Fluent in writing and speaking English
Strong communication and negotiation skills
Project Analyst – Product Marketing
Jakarta RayaResponsibilities:
Generate Ideation through structured process to produce profitable program/offer
Develop communication aspect by coordinating with communication agency to produce best headline/key message and key visual in the campaign
Develop testing/consumer lab together with Consumer Insight team
Coordinate with all related involved units to ensure proper program execution & monitoring with the help of Segment Planning team
Coordinate with all related unit involved to ensure execution & monitoring especially in regards to Regions concern with the help of Segment Execution team
Requirements:
Min. S1 majoring Marketing or Communication
Min. 3 years experience in marketing/ product management
Intermediate knowledge of marketing and communication
Hands on experience in project management
Intermediate cost & benefit analysis skills
Good understanding of telecommunication business
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