Internship Independent Review & Control Credit Operations
JakartaCitibank
Responsibilities
Understand existing and new processes in Credit Operation.
Review impact of new processes and policy towards controls in Credit Operation.
Propose process improvement/ reengineering initiatives in Credit Operation.
Revise approved desktop manual, if required and translate to Bahasa Indonesia.
Analysis of new process and policy including impacts towards Credit Operation.
Perform new process, risk and control mapping for Credit Operation
Revise, if required, approved desktop manual and obtain approvals.
Perform translation of desktop manual to Bahasa Indonesia.
Recommendation for process improvement and future development for IRC.
Propose new testing framework for Credit Operation.
Identify process improvement to eliminate backlog and loopholes towards controls.
Review draft of Support Desktop Manual prepared by Independent Review and Control (IRC) and support Quality Improvement.
Understand end to end process flow of all units in Support Department (Credit Operations Group) and identified loopholes, Un-standardized practices and discrepancies against the desktop manual.
Propose process improvement/ reengineering initiatives in the Support Department (Credit Operations Group)
Translate Support Desktop Manual and all its appendices to Bahasa Indonesia.
Analysis of infield practice against draft desktop manual.
Revise, if required, draft desktop manual and obtain approvals.
Perform translation of desktop manual to Bahasa Indonesia.
Assisting in socializations of desktop manual.
Align the System Entitlement Matrix to ensure accesses are appropriate and based on staff needs.
Recommendation for process improvement and future development for Support Department e.g. automation, etc.
Understand the end to end process in the Support Department (Credit Operations Group).
Perform process mapping and identify backlog and propose rooms for improvement, if any.
Requirements
Internship position(s) available for 6 months (contract based).
Candidate must possess at least a Bachelor's Degree from any discipline.
Undergraduate, Fresh graduate applicants are welcome to apply.
Fluent in English is a Must and Bahasa Indonesia; Good communication, interpersonal and analytical skills. Programming skills are advantage.
Overseas Students are Preferable.
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